EFFICIENCY ESTIMATION OF INFORMATION SERVICE CENTER
I. I. Polzunov Altai State Technical University, Biysk Technological Institute; Center of Information Technologies;
R. V. Mescheryakov
Institute of Control Sciences RAS, Laboratory № 80 of Cyberphysical systems; Chief Researcher
G. A. Shevtsova
Russian State University for Humanities, Department of Legal Protection Information, Moscow;
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Abstract. Information system containing electronic documents and designed to support decision makers is considered. A modern formulation of the problem of assessment of performance of the information system is presented.
Keywords:
information system, electronic document management, decision-making.