Abstract. Over the past decade, the quality of natural language processing has improved significantly due to enhancement in both software and hardware. Modern technologies demonstrate high results in all areas - from automatic speech recognition to text-to-speech and natural language understanding. This allowed a large number of companies to significantly increase the speed of service delivery, quality and usability of products in general. However, there are many other not yet used applications of voice interfaces, and one of them is the application of such technologies in industrial production within the framework of modern enterprises. There are a number of challenges that need to be addressed when using voice technology. The basic components of natural language processing are presented, the features of their application, as well as approaches to creating an effective and at the same time simple voice user interface. Some features of industrial design and production are considered, which should be taken into account when developing such systems.

Keywords: machine learning, natural language processing, Industry 4.0, industrial engineering, voice user interface, computer voice control

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